Frequently Asked Questions

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Product Information

What are the specific product specifications you require?

We mainly do customized order,  so we do the products based on customers own request.

The width of fabric we can provide is from 150cm-300cm, the weight of fabric is from 40gsm to 150gsm.

Yes, we mainly do customized order, OEM and ODM all available, we have more than 10000+ready design suitable for different market, and we can do any color based on pantone code.

We mianly producing 100% polyester microfiber fabric with different process.

Like white fabric, solid fabric, printed fabric, embossed fabric and satin fabric.

We also update new fabric  constantly like seesucker fabric, tufted fabric, cationic fabric, and type of jaquard fabric.

Payment

What payment methods do you accept?

T/T, L/C, D/P all acceptable, and other flexible payment conditions can be negotiated.

FOB, CNF, CIF DDP, EXW all workable

Order Processing & Delivery

What is the typical production leading time for customized order?

  1. For the regular dimension, 25-30days after confirming all the details.
  2. For the special dimension, we can have further discussion.

Yes, we will provide the quality sample after quotation.

Provide the strike-off sample before mass production, and provide the shipment sample for final confirmation before shipping.

Normally 3-5days we will send out the samples.

Quality Assurance & Certifications

Do you have any certification of this textile?

Yes, we are proud of getting the OEKO-TEX 100, GRS cerification. We can also to assist to do other certification with speical functional fabric.

Yes, we can provide the certificate like CO and FE for free.

Communication & Support

Can we request updates on production progress?

Yes, we have a professional sales team to provide the Group Service, updating all production statuses accordingly.

And we will give the vlog with the order production process for your checking and digital marketing.

We also have a skilled quality check team to record each production step for your tracking.

Yes, we provide the after-sales service anytime. Our sales team will give you feedback and solution in a short time.

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